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FAQ overview
Because there are many questions in this section we grouped them in several categories.
We hope that this will make it easier for you to find the answer to your problem.
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FAQ categories
There are several FAQ categories available, please select one:
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1. General Questions
1.1 Where do I download from?
1.2 How do I start a download?
1.3 Where should the download go?
1.4 My browser asks for a plugin to open the download. Should I use one?
1.5 Can I save the download to a floppy disk?
1.6 Is downloading the same as installing?
1.7 I've finished downloading, now where do I find it?
2. Download Troubleshooting
2.1 I cannot download because the download is very slow. Why?
2.2 If my download is interrupted, can I resume it?
1. General Questions
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1.1 |
Where do I download from? |
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To download Interscope software (for evaluation purposes), you can simply visit the Download Center
and get the software you want to evaluate
Most Interscope software will expire after the trial period is over (usually 30 days). After the software expires, some
features may be limited or disabled. You can then unlock all the features again with a license you receive
from Interscope when you buy the software.
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1.2 |
How do I start a download? |
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You can start a download by simply choosing and clicking on one of the download links.
This will result in a dialog box asking whether you want to open (run) or save the file.
Make sure you select save to disk, then specify a folder on your computer where you want the download saved.
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1.3 |
Where should the download go? |
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If you're using Windows95/98/NT or a Macintosh, a good place to download files is the desktop, or the main
screen for your computer. Once the transfer is complete you can find the file easily by closing all your windows.
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1.4 |
My browser asks for a plugin to open the download. Should I use one? |
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This option is not necessary since all you are doing is a simple file transfer and no plugin should be used.
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1.5 |
Can I save the download to a floppy disk? |
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Once you've selected the option to either save the file or save to disk make sure you are then saving it to
the hard disk inside your computer. Check the file size, it may be too large to fit on one floppy disk and
cannot be segmented into several disks (however, this segmentation can be done after download is complete).
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1.6 |
Is downloading the same as installing? |
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No. A download is a simple file transfer. Installation is the unpacking and loading of the software.
Most software walks you through this process once you've successfully downloaded the file from our site.
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1.7 |
I've finished downloading, now where do I find it? |
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The best way to know where your downloads are going is to pay close attention to the Save As window at the
beginning of the download process.
Once you have clicked the download button and selected the option to save the file,
you will be given the Save As window which shows you exactly where your download is being saved to on your computer.
If you know the filename, you could also do a search on your computer for it.
2. Download Troubleshooting
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2.1 |
I cannot download because the download is very slow. Why? |
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It is possible that you experience slow downloads while getting software from us.
To avoid this, you should make sure that you choose the right site when you download
(usually the one that is geographically closer will yield better results).
Alternatively, you can get our software from many public software archives,
such as ZDNet Software Library or
Download.com.
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2.2 |
If my download is interrupted, can I resume it? |
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Yes, you can resume broken downloads.
Usually, you can only resume downloads which are coming from FTP sites
(the address you see in the status bar of your browser when you move the cursor over the link to the file you want to download should begin with ftp://).
We strongly recommend that you favor FTP addresses over HTTP addresses when you download.
However, there are some download managers (e.g. Gozilla!) that can also resume broken downloads over HTTP links.
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